Case studies

A member came to the DDU for advice and support when a patient became abusive towards practice staff.

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The human cost of delays in GDC investigations

8 August 2022

DDU solicitor Tamsin Thomas examines two cases that demonstrate the impact of GDC investigation delays on members.

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Diagnosis of aggressive periodontitis

21 February 2020

The DDU supported a member when they faced a claim alleging a failure to diagnose and treat periodontal disease in a young patient who had been attending the member's practice for two years.

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Jaw dislocation

8 October 2019

A patient brought a claim alleging that a DDU member had failed to appropriately use a mouth clamp during a crown preparation, leading to a dislocation of the jaw and the need for treatment under general anaesthetic to relocate it.

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Fractured crown

17 September 2019

The DDU was able to successfully defend a member who faced a claim alleging a failure to identify and treat caries and fit a satisfactory crown, resulting in crown fracture, infection and tooth extraction.

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Neuropraxia

9 September 2019

A patient brought a claim alleging that a DDU member caused them to suffer neuropraxia during the extraction of their LR7, and either misplaced dental instruments or caused damage to the mucosa.

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Weekend work

30 August 2019

A DDU member called the advice line with a query about limited staffing arrangements for weekend working.

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Inappropriate orthodontic treatment

16 August 2019

A DDU dentist faced a claim after a patient alleged a failure to assess his periodontal condition before starting orthodontic treatment, and a failure to detect the periodontal attachment and bone loss that subsequently occurred.

Considerations of patients
Considerations of patients' best interests

14 August 2019

A DDU member asked for advice around their obligations to a patient who wanted cosmetic treatment overseas, which the member thought was not in the patient's best interests.

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Non-clinically justified radiograph

14 August 2019

A DDU adviser was able to guide a member through a query about a request for a non-clinically justified radiograph that had been made by a patient in relation to a claim being pursued against another dentist.