Guides

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Recording consultations

10 August 2021

What should you do if a patient wants to record a consultation? And can you do the same?

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Working with expert witnesses in clinical negligence claims

4 August 2021

The process of clinical negligence legal action depends mainly on opinions from independent expert witnesses.

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Acting as an expert witness

26 July 2021

Expert witnesses assist the court on matters that require particular expertise.

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Patient Group Directions (PGDs)

26 July 2021

Understanding the essentials of Patient Group Directions – and how to use them.

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Dealing with the emotional impact of a claim

23 July 2021

Facing a claim for clinical negligence can cause a lot of stress and worry, so it's important to know that support is available - and where to find it.

Court
Acting as a professional witness

23 July 2021

Being involved in a court case as a professional witness involves reporting the facts of your professional dealings with a patient.

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Advertising your practice ethically

16 July 2021

It's important to advertise and promote your services in an ethical and lawful way.

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Responding to complaints from third parties

9 July 2021

Complaints can come directly from the patient, but sometimes a relative or third party will be the first to contact the surgery.

Dental instruments
Risk management in root canal treatment

5 July 2021

Recognise your technical limits when performing root canal treatment and be prepared to refer patients if necessary.

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Quality assurance and patient safety

18 June 2021

Dental practices are expected to have a quality assurance system in place to monitor and, if necessary, improve services.