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6 April 2022
Wherever possible, it's best to try and resolve complaints at the local level. Here's what you need to know.
5 April 2022
Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.
24 March 2022
All dental practices using X-ray equipment must be registered with the Health and Safety Executive (HSE).
16 March 2022
Covering the basics of the Northern Irish NHS and social care complaints procedure.
Covering the basics of the Welsh NHS and social care complaints procedure.
15 March 2022
A witness to fact report is more complex than a clinical report, but writing it correctly may minimise any requests for you to clarify the details.
8 March 2022
There are specific principles and procedures surrounding young patients' consent to dental treatment.
4 March 2022
Complaints arising from independent practice are handled similarly to those in the NHS, but there are some distinctions.
3 March 2022
Records are an essential part of patient care and can provide evidence if your standard of care is called into question.
2 March 2022
It's important to be up to date with best practice in data processing, information security and record retention.