Latest updates and advice

NHS complaints procedures and the coronavirus: update

25 September 2020

Although dental providers are continuing to adapt the way they provide services, it's likely there won't be a return to ‘normal’ ways of working for a considerable time.

Stressed doctor at desk
Looking after your health and wellbeing during the pandemic

18 May 2020

Sources of support for dental professionals in need.

Close up of elderly patient
New safeguarding guidance for the dental team

3 May 2019

New guidance on safeguarding vulnerable adults and children has been published by Public Health England

duty of candour
New complaints handling principles published

16 November 2018

A set of universal principles for complaints handling has been developed by 28 organisations, including the Dental Defence Union and the General Dental Council.

Graphic from cover of supplement
The DDU – on your side

18 October 2018

John Makin, Head of the DDU, introduces a special guide explaining how the DDU will be on your side throughout your career.

dentist sharing screen with patient
GDPR: five things you need to do now

25 May 2018

GDPR has now come into force, and the Information Governance Alliance (IGA) and the Information Commissioners Office (ICO) have published guidance - and will continue to do so - to clarify how it applies to healthcare organisations.

Dental X-ray
New radiation regulations apply to GDPs

9 January 2018

All dental practices with X-ray machines must apply for registration by the Health and Safety Executive (HSE).

disclosure to the police
Disclosing information to the coroner

29 June 2017

Following recent events, the DDU has received a number of calls from members who have been asked to cooperate with the police by providing clinical records used to identify the deceased.