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The advice in this section is for general guidance only.
If you need more specific advice you can call one of our dento-legal advisers on 0800 374 626. They are available between 8am and 6pm Monday to Friday and provide an on-call service for dento-legal emergencies or urgent queries 24-hours a day, 365 days a year. Alternatively you can fill out our form and an adviser will respond.
A claim for clinical negligence often comes without warning and can be an unpleasant shock and the first notification may take different forms.
Knowing how to deal with a complaint appropriately can help resolve it quickly and to the patient’s satisfaction, as Dr Leo Briggs explains.
The dental health of people with dementia can become secondary to other considerations. But the dental team can make a vital contribution to patients' quality of life.
You probably wouldn't associate passionate feelings with the dental chair, but sometimes patients can misinterpret a dental professional's behaviour and try to turn a purely professional relationship into a romantic one.
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