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The advice in this section is for general guidance only.
If you need more specific advice you can call one of our dento-legal advisers on 0800 374 626. They are available between 8am and 6pm Monday to Friday and provide an on-call service for dento-legal emergencies or urgent queries 24-hours a day, 365 days a year. Alternatively you can fill out our form and an adviser will respond.
In this podcast, Mark Phillips, a DDU dento-legal adviser, provides advice to members who find themselves in the media spotlight.
A local paper has named my practice in a story about a patient who made serious allegations of poor treatment from her dentist. What should I do?
Complaints are common, and it's vital to know how to handle them professionally and appropriately.
You probably wouldn't associate passionate feelings with the dental chair, but sometimes patients can misinterpret a dental professional's behaviour and try to turn a purely professional relationship into a romantic one.
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