Case studies

Permanent molar extraction

A dentist found himself facing a claim for compensation, following the erroneous extraction of a 6-year old patient's tooth

Image of a complaint form
Reasonable care and skill

A dentist was not liable for the loss of tooth, but did fail to refer the patient

Surprise complaint

A DDU member received an unexpected complaint from a patient after an apparently satisfactory resolution to an extended course of treatment.

Unerupted canine

A patient alleged that her dentist should have recognised an ectopically positioned canine when she was a teenager