Practice complaints procedures
Is your complaints procedure up to task? We examine why they are so important and explain what needs to be included for them to be effective.
Is your complaints procedure up to task? We examine why they are so important and explain what needs to be included for them to be effective.
Feature
Consent is a vital part of the treatment process, especially for older patients.
Leader
News
We've made it easier for members to access our expert guidance and advice on the move.
In focus
Emily Howden offers an overview of key factors for GDPs to consider in relation to root canal treatment.
Feature
Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.
In focus
Leo Briggs highlights the importance of clear communication with patients using language they will understand.
Advisory call
A member came to us with questions around appropriate staffing arrangements and patient safety.