2018, issue 12

2018, issue 12

2018, issue 12

Practice complaints procedures

Is your complaints procedure up to task? We examine why they are so important and explain what needs to be included for them to be effective.

In focus

Feature

Assessing capacity to consent in older patients

Consent is a vital part of the treatment process, especially for older patients.

Leader

Going further: membership and multiple jeopardy

News

DDU launches new member app

We've made it easier for members to access our expert guidance and advice on the move.

In focus

Endodontics in general dental practice

Emily Howden offers an overview of key factors for GDPs to consider in relation to root canal treatment.

Feature

Reducing litigation risk when removing wisdom teeth

Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.

In focus

Plain English for patients

Leo Briggs highlights the importance of clear communication with patients using language they will understand.

Advisory call

Weekend working

A member came to us with questions around appropriate staffing arrangements and patient safety.