Frequently asked questions

Staying safe online

11 May 2020

Our website uses 128bit encryption. This means that all your details are transmitted to us securely. You can...

Where can I find my indemnity details?

26 February 2020

You can view your indemnity details and notify us about changes to your work online. Log in to My membership...

I'm a DDU member who came to the UK from a European country. Will Brexit have any implications on my DDU membership – deal or no deal?

29 October 2019

Rest assured, that if you remain working in the UK, regardless of the Brexit outcome, your DDU membership will not be affected...

Am I indemnified if helping out at a sporting event?

You must always contact us beforehand to check this is ok. In most cases, providing you have the appropriate training and equipment…

Are my dental staff included within my membership?

DDU membership is provided on a member-only basis and therefore any practice staff would require...

Are subscriptions (fees) available on your website?

We offer a wide range of subscriptions which are tailored for each member depending on the type and amount of work you do...

Calculating subscriptions (fees)

Your subscription will vary depending on the amount and type of work you do. For the rate applicable to you...

Can I pay my indemnity by monthly instalments?

Monthly instalment plans are available for members arranged through Premium Credit Ltd. This will...

Can I still ask for assistance if I leave the DDU, retire from practice or go on a break?

Professional indemnity is provided on an "occurrence basis". This means you can ask for our assistance as long as...

Does DDU professional indemnity still apply if I work over the 48 hours as advised by the European Working Time Directive?

As long as a member is appropriately trained and working within the law, you can request our assistance...