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GDPR has now come into force, and the Information Governance Alliance (IGA) and the Information Commissioners Office (ICO) have published guidance - and will continue to do so - to clarify how it applies to healthcare organisations.
What should I do if a patient wants to record a consultation?
A patient was referred by the local dental hospital for extraction of the LL8 to a dentist, a DDU member, with a special interest in oral surgery. She was suffering pain and discomfort from the wisdom tooth, which was impacted...
The dental health of people with dementia can become secondary to other considerations. But the dental team can make a vital contribution to patients' quality of life.
Knowing how to deal with a complaint appropriately can help resolve it quickly and to the patient’s satisfaction, as Dr Leo Briggs explains.