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The Chief Dental Officer (CDO) for England, Sara Hurley, has written to dental professionals in England to remind them about the latest advice for EpiPens in dental practice.
Using templates to record information in a patient's notes can lead to an inaccurate account of the appointment.
A patient attended a DDU member for extraction of a badly decayed lower wisdom tooth.
Complaints are common, and it's vital to know how to handle them professionally and appropriately.
Knowing how to deal with a complaint appropriately can help resolve it quickly and to the patient’s satisfaction, as Dr Leo Briggs explains.