2019, issue 13

Overcoming barriers to communication

Angela Love
ByAngela Love
Published15 May 2019
Effective communication is an essential part of the practice of dentistry. It can help improve both clinician and patient satisfaction and also help reduce the risk of complaints.

Failure to communicate effectively is likely to lead to misunderstandings.

This page was correct at publication on 15/05/2019. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Angela Love
Dento-legal adviser

Angela began her career in the '80s in general dental practice before joining the community dental service in 2000, treating patients with special needs and anxious children referred by GDPs. She was also on the investigating committee of the GDC for two years, giving her a special insight into the procedures and pressures of many dento-legal issues. She now combines her community work with her role as a dento-legal adviser with the DDU.

Overcoming barriers to communication

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