If you haven't looked at your complaints procedure recently, now's a good time to check it's up to date.
Nick Torlot
DDU dento-legal adviser
Nick Torlot BDS FDSRCS (Eng) qualified from UCH in 1983 and spent 19 years as assistant and then clinical director of Salaried Dental Services in Hampshire, while continuing to practise clinical dentistry. He has been involved in dental education as an adviser and vocational trainer with the London Deanery and as a trainer with the Winchester scheme. Nick joined the DDU as a dento-legal adviser in 2010.
