Dealing with challenging patients
Having the skills to effectively manage patient interactions - especially the more challenging ones - is a vital attribute for all dental professionals.
2021, issue 19
2021, issue 19
2021, issue 19
In Focus
Advisory call
A difficult patient interaction
A practice principal DDU member contacted the advice line after a difficult interaction with a patient about NHS charges for treatment.
In focus
Expanding your horizons: portfolio careers and dento-legal work
Have you ever consider broadening expanding your horizons? Two of the DDU's own explore and explain the benefits of a varied portfolio career.
News
Latest DDU webinars: remote consultations and employment law
Our latest webinars cover the dento-legal aspects of remote consultations, challenging patients and employment law. Watch the full recordings again here and earn CPD.
Interview
Interview
Foundation year dentists on working during the pandemic
The DDU caught up with two foundation dentist members, Dr Blanche Kadjo and Dr Laura Maddison, to discuss the impact of the coronavirus pandemic upon their working lives.
Answering your questions
In focus
COVID-19: questions and concerns
What issues prompted the most requests for advice and support from DDU members during the pandemic in 2020?
In focus
Employment law advice: your concerns
What are DDU practice principal members' top employment law and health and safety concerns - and how can we help?
Recommended
In focus
Protecting vulnerable patients
Perhaps now more than ever, there is an opportunity for dental professionals to play a vital role in protecting at-risk patients.
Interview
"You are not alone": the dental profession and mental health
Despite the pandemic taking its toll on dental professionals' mental health, a social media campaign aims to reverse the trend.
Leader
Leader
"It's a people business"
At the risk of stating the obvious, dentistry is very much a person to person activity with trust and communication at its heart.