Having conversations around discrimination
Dental practices are expected to make reasonable adjustments to their premises and procedures to try and ensure all patients have access to care.
2023, issue 24
2023, issue 24
2023, issue 24
In focus
News
Dento-legal dilemmas and CPD
Read our advice and how we've helped members in a wide range of situations to earn free CPD from these case studies.
Leader
How can we relieve the pressure on dental professionals?
Patients deserve prompt and fair resolution in the event of a problem - but so too do dental professionals, argues John Makin, head of the DDU.
In focus
Records after retirement
Dento-legal issues can still raise their heads after you retire, with records being one area that can generate questions for some time after you down tools for good…
Issues with access
In focus
Expectations and access
If patients' dental care doesn't give them the experience they thought they'd have, frustrations can easily arise. Here's our advice on managing patients' expectations over access to care.
In focus
Dealing with complaints around access
Despite dental professionals' best intentions, patients can't always access care when they want it. In those cases, it's important to manage and deal with any complaints fairly and effectively.
Feature
Feature
Clearing up the confusion: direct access and scope of practice
We address the concerns and confusion over hygienists and therapists treating patients under direct access.
Interview
Interview
False allegations left me in the wilderness
A senior GDP describes her descent into purgatory after a fellow dental professional made a vexatious complaint to NHS England - and how she fought back with support from the DDU.