2023, issue 24

Expectations and access

Susan N'Jie
BySusan N'Jie
Published13 February 2023
If patients' dental care doesn't give them the experience they thought they'd have, frustrations can easily arise. Here's our advice on managing patients' expectations over access to care.

Dental-legal aspects of remote consultations

This page was correct at publication on 13/02/2023. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Susan N'Jie
DDU dento-legal adviser

Sue qualified from Guy's Hospital Dental School in 1986 and went into general dental practice in the UK. She spent two years in South Africa helping to set up dental practices in Johannesburg. After 20 years in general dental practice, she joined the Dental Law Partnership, advising on the clinical aspects of negligence claims. Sue joined the DDU in April 2011 and works as a full-time dento-legal adviser.

Expectations and access