2023, issue 24

Having conversations around discrimination

Angela Love
Dental practices are expected to make reasonable adjustments to their premises and procedures to try and ensure all patients have access to care.

...if patients think that adequate provisions haven't been made to assist them in obtaining appropriate dental care due to their disability, they're more likely to complain.

Dental complaints e-learning

This page was correct at publication on 13/02/2023. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Angela Love
Dento-legal adviser

Angela began her career in the '80s in general dental practice before joining the community dental service in 2000, treating patients with special needs and anxious children referred by GDPs. She was also on the investigating committee of the GDC for two years, giving her a special insight into the procedures and pressures of many dento-legal issues. She now combines her community work with her role as a dento-legal adviser with the DDU.