2023, issue 26

Keeping up appearances: complaints, claims and composite bonding

Jo-Anne Taylor
ByJo-Anne Taylor
Published17 October 2023
Composite bonding is a popular choice among patients seeking cosmetic treatment, but it can also be a source of complaints and claims.

In general, it's better to under-promise and over-deliver than have to explain why the treatment has fallen short of expectation.

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This page was correct at publication on 17/10/2023. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

Jo-Anne Taylor
Dento-legal adviser

B.Ch.d (Hons) MSc, PG Cert Medical Education, PG. Cert Medical Aesthetics, SFHEA. Jo qualified from Leeds Dental Institute in 1991 and spent 16 years providing general dental services in the UK and Australia. She has worked in private and NHS practice as well as in the Community Dental Services. Jo is a senior fellow of the Higher Education Academy and has held several teaching posts in Yorkshire and more recently in Hampshire, where among other roles she worked as Associate Head (Education) at the University of Portsmouth Dental Academy. Jo joined the DDU as a telephone adviser in 2020 and began working as a dento-legal adviser in 2021.

Keeping up appearances: complaints, claims and composite bonding