Frequently asked questions

Who are Mi-Voice?

The MDU has appointed Mi-Voice to manage the electronic voting system for our AGM.

Mi-Voice are an independent, third-party provider. They have been providing membership organisations with secure voting systems since 2006.

You will receive an invitation to vote in the MDU’s AGM directly from Mi-Voice. Please look out for an email from elections@mi-voice.com. This will arrive around early August 2026. You can find out more about Mi-Voice here: http://www.mi-voice.com

How do I vote in the MDU’s AGM?

Invitations to vote in the MDU’s 2026 AGM will be sent directly from Mi-Voice.

Mi-Voice will send an email from elections@mi-voice.com in early August 2026 with the link to submit your vote.

If you do not receive this email by mid-August 2026, please check your junk/spam folders or contact the Mi-Voice support team on 0238 0763 987 or support@mi-voice.com. Mi-Voice Support is available 9am to 5pm, Monday to Friday.

You will need your DDU membership number to vote. This can be found on any communications from the DDU.

Where can I find my membership number?

Your membership number will be available on any of the emails or postal communications received from the DDU. Alternatively, the Membership team can assist you. Call 0800 085 0614 between 8am and 6pm, Monday to Friday.

When will the resolutions be circulated?

Eligible DDU members will receive the resolutions in early August 2026, allowing time for consideration within the voting window.

Where is my email from Mi-Voice?

Mi-Voice will send an email from elections@mi-voice.com in early August 2026 with the link to submit your vote.

If you have not received this by mid-August 2026, please contact the Mi-Voice Support Team on 0238 0763 987 or support@mi-voice.com. Mi-Voice Support is available 9am to 5pm, Monday to Friday.

Can I vote by post?

Voting electronically is encouraged as it is the most secure and sustainable process.

We will contact members by post if we do not have a valid email address and they will have the option to appoint a proxy or submit their vote online.

Can I ask someone to vote on my behalf?

Yes, members can appoint a proxy online or via post in the upcoming AGM communications you'll receive.

2026 MDU Annual General Meeting