What to do when things go wrong
No-one looks forward to dealing with an adverse incident, but the reality is they do happen. So here's our quick three-step plan for starting to put things right.
2022, issue 23
2022, issue 23
2022, issue 23
In focus
In focus
Appropriate use of tests and investigations
Members report complaints and claims to us for all sorts of reasons, and common among them are allegations of unnecessary or inappropriate investigations and treatment.
Practice management
Neglected tax issues for dental professionals
Morag Miller of Armstrong Watson LLP explains three key tax issues dental professionals need to understand.
In focus
Managing and anticipating issues with aesthetic treatment
Aesthetic treatment can be a challenging area of practice, so here's some advice on how to manage and anticipate some key issues and avoid patients' dissatisfaction.
In focus
Moving from NHS to private practice
Moving from NHS to private practice is a complex procedure. Here's our brief introduction to some of the dento-legal considerations.
Feature
Feature
Private messaging with patients
Most of us are familiar with instant or direct messaging through apps or social media - but is it an appropriate way to communicate with patients?
Nerve damage dilemmas
Case study
Allegation of permanent nerve damage
A DDU member's case shows how important independent expert evidence can be to successfully defending a claim.
Advisory call
Damage to lingual nerve
A dentist needed reassurance from the DDU on the correct course of action after an incident triggered the practice's statutory duty of candour.
Leader
Leader
Dentist neglect must end
The DDU has some urgent items for the health secretary's in-tray, says John Makin.