There's a possibility of media interest in a claim if the damages are likely to be significant, or the case is already high-profile.
If this happens, your claims handler will tell the DDU press office, who'll be able to advise and support you.
If you're approached directly by a journalist, don't respond to them and contact our press office.
For more information, see our separate guide on dealing with the media.
This page was correct at publication on 26/05/2022. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.