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Data protection law imposes a legal duty on those responsible for personal data to store it securely and protect it from unauthorised or unlawful processing.
It's important to be aware of the legal and ethical implications of having CCTV in your dental practice.
Patients may give consent, but they may also refuse or restrict it.
What should you do if a patient wants to record a consultation? And can you do the same?
Confusion about dental charges and NHS exemption is a common cause for patient complaints, but there are ways to avoid the pitfalls.
Members report complaints and claims to us for all sorts of reasons, and common among them are allegations of unnecessary or inappropriate investigations and treatment.
You must seek consent before any investigation or treatment, and certain criteria must be fulfilled for consent from a patient to be valid.
Assessing a patient's capacity to consent is central to everyday dental practice...
You should find out what your patient wants or needs to know, as well as telling them what you think they need to know...