We have placed cookies on your device to help make this website better.
If you choose to customise the site it will help you to find the most relevant content for your needs. You will still be able to access all content on the site.
Don't have an account?
Click here to register
Find a wealth of expert guidance and practical advice to help you practise with confidence. Everything from safeguarding to consent, writing reports to investigations.
Communication is a two-way process. Listening to patients and understanding their wishes and expectations is as important as talking to them about their care and treatment.
What you need to send the DDU if you've had a complaint made against you.
Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.
The way a practice communicates with patients through its website, marketing literature and other written information needs to make a positive impression.
Patients may give consent, but they may also refuse or restrict it.
Receiving a negligence claim can be unpleasant and upsetting, but we can help guide and support you through the process. Here's what you need to know.
Wherever possible, it's best to try and resolve complaints at the local level. Here's what you need to know.
A properly composed written response is a crucial part of the overall complaints procedure.
Associate contracts can vary hugely in their quality and content, so it's important for all parties to understand the principles involved.
DDU dento-legal adviser Sarah Ide presents five topical tips to help you avoid dento-legal problems over the festive period.