Guidance and advice - The DDU
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Dento-legal helpline

0800 374 626

Guidance and advice

With expert guidance from the DDU you can practise with confidence

Handling complaints about dental charges

Dental professionals are advised to ensure they understand the rules about which patients are exempt from NHS charges to avoid complaints.

Latest updates and advice

  • What's in a name?

    A patient complained when her dental practice failed to address her by her preferred name.

  • The DDU's advice on tooth whitening

    Dentists, dental hygienists, dental therapists and clinical dental technicians can provide tooth whitening treatments to adult patients without fear of prosecution, providing they act within the legal and ethical parameters.

See all latest updates

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