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Find a wealth of expert guidance and practical advice to help you practise with confidence. Everything from safeguarding to consent, writing reports to investigations.
Complaints can be escalated to the Parliamentary and Health Service Ombudsman if a local resolution is unsuccessful.
Professor Simon Wright believes we can only improve patient safety in dental practice if we first understand the role of human factors.
Associate contracts can vary hugely in their quality and content, so it's important for all parties to understand the principles involved.
What you need to send the DDU if you've had a complaint made against you
The DDU has launched a comprehensive online course on complaints, available exclusively for members.
Handling complaints quickly and effectively is key to avoid the situation escalating.
It's rare for a patient to swallow or inhales something during treatment, but such incidents can leads to negligence claims and dental professionals should be aware of the risks.
The DDU sees a number of claims involving criticism of one registrant by another, but there are things we can do to try and deflect this 'friendly fire'
When embarking on a practice sale or purchase, it is essential you seek advice from a dental specialist solicitor