I've had an enquiry from the media

  1. Tell the journalist that your duty of confidentiality prevents you from commenting. Simply confirming someone is a patient can be a breach of confidentiality.
  2. Be aware that journalists may contact administrative staff for information too. Advise other staff to make no comment.
  3. Be wary of who you are giving information to. Journalists may not always clearly identify themselves.
  4. Contact the MDU as soon as possible on 0800 716 646 for advice on handling media attention.
  5. Read this article in the DDU journal for more information on handling media enquiries.