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Patient management skills have been under increased pressure during the last year, so here's our refresher on managing difficult patient interactions.
27 January 2021
Four DDU members from different backgrounds reflect on how 2020 changed the way they work.
3 September 2020
DDU member Ann Varghese reflects on her experience as a student and how it feels to begin her career at such an uncertain moment for the profession.
7 August 2020
One DDU member talks us through the shock and stress of receiving their first complaint, as well as how we were able to support them through it.
9 December 2019
Associate contracts can vary hugely in their quality and content, so it's important for all parties to understand the principles involved.
17 July 2019
With so much at stake for everyone involved, it's important for dental professionals to understand their individual responsibilities in the wake of an adverse incident.
30 April 2019
They are the basis for effective patient care and have an important dento-legal purpose - but what makes good dental records?
12 December 2018
Is your complaints procedure up to task? We examine why they are so important and explain what needs to be included for them to be effective.
30 August 2018
Complaints are common, and it's vital to know how to handle them professionally and appropriately.
8 May 2018
The dental health of people with dementia can become secondary to other considerations. But the dental team can make a vital contribution to patients' quality of life.