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A properly composed written response is a crucial part of the overall complaints procedure.
You should find out what your patient wants or needs to know, as well as telling them what you think they need to know...
You can't prevent a photographer from taking pictures from the public highway...
Contact us immediately. You'll be asked to send us the documents we need to respond on your behalf...
Everyone in the dental team has a role to play in contributing to good patient care, so it's important to know how to work together well.
Taking some time before you sign can help avoid professional disputes, which have the potential to disrupt the practice and affect patient care.
Consent can be given by one person with parental responsibility, although in some circumstances it's appropriate to have both parents' agreement...
In Scotland, a procurator fiscal can call for an FAI to be carried out where the reason for a death is unclear or unexpected...
After a jury hearing, the coroner will provide a 'determination' or short-form conclusion on the cause of death...
Complaints can be escalated to the ombudsman if a local resolution is unsuccessful.