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For Dr Andrew Chandrapal, communication and continuity have been key factors in adjusting to working in the confines of the pandemic.
Alison Large, dento-legal adviser at the DDU, discusses what to do if you are asked to attend a virtual meeting during the pandemic.
John Makin, head of the Dental Defence Union, reflects on how we can still learn important lessons from a difficult 2020.
Asking patients if they drink or smoke often forms an important part of a consultation and treatment plan but may feel intrusive.
The importance of good communication with patients and how it can help prevent a complaint.
Patients and dentists may sometimes have different expectations as to the outcome of treatment.
The pause in routine treatment caused by the pandemic may lead to complaints from patients, warns dento-legal advisor Sue N’Jie.
DDU council member Professor Simon Harvey looks at the clerical and medico-legal aspects of radiological referrals.
One patient's demands for treatment against their best interests set alarm bells ringing for a DDU member, who called us for advice.