If you choose to customise the site it will help you to find the most relevant content for your needs. You will still be able to access all content on the site.
Don't have an account? Click here to register
What should you do if a patient wants to record a consultation? And can you do the same?
It's important to advertise and promote your services in an ethical and lawful way.
Dental practices are expected to have a quality assurance system in place to monitor and, if necessary, improve services.
Asking patients if they drink or smoke often forms an important part of a consultation and treatment plan but may feel intrusive.
A practice principal DDU member contacted the advice line after a difficult interaction with a patient about NHS charges for treatment.
Having the skills to effectively manage patient interactions - especially the more challenging ones - is a vital attribute for all dental professionals.
At the risk of stating the obvious, dentistry is very much a person to person activity with trust and communication at its heart.
Our latest webinars cover the dento-legal aspects of remote consultations, challenging patients and employment law. Watch the full recordings again here and earn CPD.
Watch our on-demand webinar to hear about the dento-legal implications of communicating with challenging people and understanding misconduct in the workplace.