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When a member wasn't sure what sort of sedation it would be appropriate for them to prescribe to an anxious patient, they called the DDU.
Legislative amendments mean changes to how hygienists and therapists can supply and administer prescription-only medicines.
Addressing members' concerns and confusion over hygienists and therapists treating patients under direct access.
When a patient asked for for extra tooth whitening gels without having been assessed, the DDU helped clarify the situation for the dentist involved.
Members report complaints and claims to us for all sorts of reasons, and common among them are allegations of unnecessary or inappropriate investigations and treatment.
Aesthetic treatment can be a challenging area of practice so here's some advice on how to manage and anticipate some key issues and avoid patients' dissatisfaction.
For dental hygienists and therapists, understanding the overlap and boundaries of prescription and Direct Access can be confusing.
Everyone in the dental team has a role to play in contributing to good patient care, so it's important to know how to work together well.
All dental practices using X-ray equipment must be registered with the Health and Safety Executive (HSE).