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Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.
Our DDU dento-legal adviser gives some pointers on solving a doggy dilemma...
Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.
John Makin, Head of the DDU, introduces a special guide explaining how the DDU will be on your side throughout your career.
Following guidelines and procedures around referrals can help dental professionals avoid complaints or claims
Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.
While it is impossible to eliminate the inherent risks of providing dental treatment, it is in everyone's best interest that dental professionals carry out effective risk management to identify, prioritise and manage all significant threats to patient safety.
Clinical audit and peer review are central to effective quality assurance. They help make sure that best practice is being followed, and highlight any improvements needed to address shortfalls in care provision.
Dental practices are expected to have a quality assurance system in place to monitor and, if necessary, improve services.