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Case study

Diagnosis of aggressive periodontitis

The DDU supported a member when they faced a claim alleging a failure to diagnose and treat periodontal disease in a young patient who had been attending the member's practice for two years.

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Journal

Responding to adverse incidents

Pausing to reflect when something goes wrong can lessen the risk of history repeating itself. We explain how to respond to an adverse incident, ensuring patients are supported and lessons are learned.

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Journal

Assistance dogs in the practice

Our DDU dento-legal adviser gives some pointers on solving a doggy dilemma...

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Journal

Reducing litigation risk when removing wisdom teeth

Keith Smith discusses some of the causes of negligence claims relating to wisdom tooth extraction.

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News

The DDU – on your side

John Makin, Head of the DDU, introduces a special guide explaining how the DDU will be on your side throughout your career.

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Journal

Referral of oral carcinoma

Following guidelines and procedures around referrals can help dental professionals avoid complaints or claims

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Guide

Listening to patients, staff and dealing with feedback

Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.

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Guide

Risk management for better patient safety

While it is impossible to eliminate the inherent risks of providing dental treatment, it is in everyone's best interest that dental professionals carry out effective risk management to identify, prioritise and manage all significant threats to patient safety.

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Guide

Clinical audit, peer review and CPD

Clinical audit and peer review are central to effective quality assurance. They help make sure best practice is being followed, and highlight any improvements needed to address shortfalls in care provision.

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