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Last year I was unfortunate enough to receive a GDC complaint. Having only qualified a few months prior, the complaint was a huge shock for me and nearly led me to terminating my career.
The DDU really held my hand throughout the whole process, advising me on what to do, reassuring me, and helping me draft replies. Receiving the complaint so early on in my career, I was incredibly scared and had convinced myself that I must have done something wrong. The DDU supported me along the way and thankfully the case was closed a few months later with no repercussions.
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Led and staffed by dentists with real life experience of the pressure you face.
Over 98% of calls to the DDU dento-legal helpline are connected straight to a dento-legal adviser during normal working hours.
In 2019, the DDU successfully defended 65% of claims without making a compensation payment to patients.
When complaints arise, knowing the DDU is there to support you through the difficult times can make all the difference. Watch our real member story.
Request a quote to find out how much your subscription will be. Within a few working days, we’ll email you an application pack, including your quote.
Once you’re happy to proceed, you’ll need to complete an application form.
On hand to support you throughout your career and answer your membership questions.
Find out more about what you can expect from DDU membership.
Support, advice and savings for dental practices
Tailored support for your organisation
I was grateful to have the DDU’s assistance during a PCT investigation into a patient’s complaint and delighted to be cleared. However, no sooner had I breathed a sigh of relief than I was devastated to receive a negligence claim from the same patient’s solicitor. It really shook me to read the allegations being made and in those circumstances it is easy to start questioning oneself. The DDU in-house solicitor and claims handler were totally professional and thorough in their response and listened to my side of the story.” General dental practitioner
I was grateful to have the DDU’s assistance during a PCT investigation into a patient’s complaint and delighted to be cleared. However, no sooner had I breathed a sigh of relief than I was devastated to receive a negligence claim from the same patient’s solicitor. It really shook me to read the allegations being made and in those circumstances it is easy to start questioning oneself. The DDU in-house solicitor and claims handler were totally professional and thorough in their response and listened to my side of the story.”
Last year I was unfortunate enough to receive a GDC complaint. Having only qualified a few months prior, the complaint was a huge shock for me and nearly led me to terminating my career. The DDU really held my hand throughout the whole process, advising me on what to do, reassuring me, and helping me draft replies. Thankfully the case was closed a few months later with no repercussions.” General dental practitioner
Last year I was unfortunate enough to receive a GDC complaint. Having only qualified a few months prior, the complaint was a huge shock for me and nearly led me to terminating my career. The DDU really held my hand throughout the whole process, advising me on what to do, reassuring me, and helping me draft replies. Thankfully the case was closed a few months later with no repercussions.”
Our subscriptions are tailored depending on the type and amount of work you do. We can provide you with a quote based on your individual work circumstances. To get a quote, call our membership team on 0800 085 0614 or fill out our get a quote form and we will send you a personalised quote.
Membership is provided on an annual basis only.
Our team of DDU representatives are based throughout the UK. Find your local liaison manager here.
Calls are confidential and will not affect your future subscriptions.
If you face an ethical or dento-legal issue, contact our team of dentists for expert advice on our 24 hour helpline on 0800 085 0614.
No. Please call our membership team on 0800 085 0614 or email membership@theddu.com to tell us before your circumstances change.