Staying safe online

Our website uses 128bit encryption. This means that all your details are transmitted to us securely. You can check if you are in a secure environment by looking for either a locked padlock icon or https in the website address field.

Email scams

One tactic used by fraudsters is "phishing". This is where they attempt to get your personal security information by sending you an email that seems to come from a genuine organisation but by clicking on a link in the email it will direct you to a bogus website. The websites and emails look realistic but often there are tell-tale signs, such as poor design, typos or spelling mistakes.

All emails from the DDU will include your membership number. Our website will also have https in the address.


Choose a secure password that includes a combination of upper and lower case letters, numbers and also special characters. You should avoid commonly guessed words or phrases. Do not share your login details or use the same details across a number of websites. Also change your password regularly.

Some other tips to help you stay safe when using the internet and the DDU website are:

  • Update your browser. Modern browsers add extra protection against fake websites.
  • Always logout and close the session when you have finished using it.
  • Use anti-virus software that automatically scans your pc and emails for viruses and ensure this is kept up to date.
  • Use a firewall and regularly updated anti-virus software to protect your computer from hackers.

For more information about protecting your details when using the internet visit Get Safe Online, a comprehensive guide to safe surfing from the government.

This guidance was correct at publication . It is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.