Contact a dento-legal adviser now

As a DDU member, you can tell us about a complaint, claim or other dento-legal issue by using our online 'Report a case' form.

When we receive your form, we'll give you a case ID and send you an email so you can attach and return any documents we might need to address your case.

• Please provide as much information as possible, but do not include any data that might identify a patient.
• Patients should only be referred to by their initials, date of birth and gender.
• Do not include any details of relatives, spouses or partners, as this could also identify the patient.

We'll refer your enquiry to a a member of the advisory team and will aim to respond as soon as possible.

You can read our related guides for more information:

• I've had a complaint: what to send us
• What do I do if I receive a claim?

Our helpline

• Whether you just need advice with a dento-legal issue, or if you have an urgent query, as a member you can call our advice line on 0800 374 626.
• Our dento-legal team are available between 8:00am and 6:00pm, Monday to Friday. We also provide an on-call service for dento-legal emergencies or urgent queries 24 hours a day, 365 days a year.
• Our advisers are all qualified dental professionals, so you'll always talk to someone who understands.
• Calling for advice does not affect your subscription rates.

Not a member yet?

Thousands of fellow dental professionals trust us to guide, support and defend them throughout their career.

As a member, you can access our 24-hour dento-legal advice line, as well as other benefits including professional indemnity, free online CPD and more.

Find out more about DDU membership and join today.

Your data

We understand the importance of storing your data securely. For more information about how we use your data to provide your membership benefits please see our privacy policy at theddu.com/privacy. To change your communication preferences at any time, log in to My membership.