Get DDU support

Our team of experienced dentists is just a phone call away

We know that receiving a complaint, a negligence claim or letter from the GDC can be distressing. Talking things through with our team of dento-legal experts can help reassure you.

Our dentists are just a phone call away, and are available between 8am - 6pm, Monday to Friday. Over 98% of calls are connected straight away during normal working hours. Our dento-legal team is also available to help with dento-legal emergencies or urgent queries 24/7, 365 days of the year.

You can also let us know about a complaint, claim or other dento-legal issue by using our online 'Report a case' form. Use this to give us some details about the issue and generate a case ID. It will also create an email so you can send any documents we may need to address your case.

Report a case

Let us know about a complaint, claim or other dento-legal issue.

Report a case

I have to attend court

What to do if you need to go to court as a professional witness.

I have to attend court

I have to write a report or statement

Help about writing a report or a statement.

I have to write a report or a statement

I'm being investigated by the police

What do if you're involved in a police investigation.

I'm being investigated by the police

I'm being sued

What to do if you receive a letter from a solicitor about a claim for negligence.

I'm being sued

I've had a letter from the GDC

What to do if you find out you're the subject of a GDC investigation.

I've had a letter from the GDC

I've had a complaint

Advice on how best to handle a complaint

I've had a complaint

I've had an enquiry from the media

What to do if the media contact you about a patient

I've had an enquiry from the media