Case studies

Unexpected complication of dental extraction

5 February 2002

The unexpected complication of a fractured tuberosity during the removal under general anaesthesia of an upper second molar. The patient was immediately referred to a specialist unit.

Administrative error

1 February 2002

A number of administrative errors resulted in delay treating LR7 and its subsequent unnecessary loss.

A sensitive issue

1 February 2002

A dentist used a diamond bur in an air rotor to strip the interdental enamel from imbricated lower incisors causing severe sensitivity for the patient.

Displaced root

6 January 2002

Displacement of palatal root on extraction into the maxillary antrum which needed to be removed under general anaesthesia.

Steaming kettle
A confrontational patient

When tempers boiled over after a patient disagreed with a treatment recommendation, the dentist involved asked the DDU to step in and advise.

Man applying whitening gel in front of mirror
A request for more whitening products

When a patient asked for for extra tooth whitening gels without having been assessed, the DDU helped clarify the situation for the dentist involved.

Child in pain

Can a dentist treat a child in the absence of either medical history or parental authority?

Confirmation of consent
Confirmation of consent

A patient attended her dentist to enquire about having veneers fitted to cosmetically straighten her teeth.

Files secured with padlock
Data breach

A potential data breach led one practice owner to contact the DDU with concerns about confidentiality and obligations under the GDPR.

Plates spinning on sticks
Direct Access – or departure?

When a request to work outside their contract's scope left a member feeling like they were taking on too much, they asked the DDU for advice on whether they should stay or go.