Case studies

A sensitive issue

1 February 2002

A dentist used a diamond bur in an air rotor to strip the interdental enamel from imbricated lower incisors causing severe sensitivity for the patient.

Displaced root

6 January 2002

Displacement of palatal root on extraction into the maxillary antrum which needed to be removed under general anaesthesia.

Steaming kettle
A confrontational patient

When tempers boiled over after a patient disagreed with a treatment recommendation, the dentist involved asked the DDU to step in and advise.

Man applying whitening gel in front of mirror
A request for more whitening products

When a patient asked for for extra tooth whitening gels without having been assessed, the DDU helped clarify the situation for the dentist involved.

Child in pain

Can a dentist treat a child in the absence of either medical history or parental authority?

Files secured with padlock
Data breach

A potential data breach led one practice owner to contact the DDU with concerns about confidentiality and obligations under the GDPR.

Plates spinning on sticks
Direct Access – or departure?

When a request to work outside their contract's scope left a member feeling like they were taking on too much, they asked the DDU for advice on whether they should stay or go.

Erroneous extraction
Erroneous extraction

A patient in her 60s attended her dentist, a DDU member, complaining of pain in the upper right quadrant of her mouth.

Faulty equipment
Faulty equipment

A 35-year-old female patient attended her dental practice for a routine restoration on the LL7.

Injury during implant procedure

A 50-year old male patient attended his dentist for extraction of his UL6 retained root, and replacement with an implant retained crown.