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Last year we received over 21,000 calls from members to our medical and dental advice lines.
Based on the sorts of issues faced by members on a daily basis, the dento-legal dilemmas listed below give you a valuable opportunity to learn from others' experiences - as well as showing what help we can offer when you need it the most.
Each dilemma provides dento-legal advice, as well as the chance to get 45 minutes free verifiable CPD by doing some further reading and scoring at least 80% on the related assessment.
For specific advice, members can call 0800 374 626 or email our team of dento-legal advisers, who are on hand to provide support, reassurance, and peace of mind.
Find out more, get a quote and join the thousands of dental professionals who choose the DDU to guide, support and defend them every year.
Read the dilemmas below to find out what issues a member faced, and how we helped.
Read the related information for more on the topic and how to approach the issues raised.
Test your knowledge and score 80% or more to get a certificate worth 45 mins CPD.
A member came to the DDU for advice and support when a patient became abusive towards practice staff.
When tempers boiled over after a patient disagreed with a treatment recommendation, the dentist involved asked the DDU to step in and advise.
When a patient asked for for extra tooth whitening gels without having been assessed, the DDU helped clarify the situation for the dentist involved.
A potential data breach led one practice owner to contact the DDU with concerns about confidentiality and obligations under the GDPR.
When a request to work outside their contract's scope left a member feeling like they were taking on too much, they asked the DDU for advice on whether they should stay or go.
When a member wasn't sure what sort of sedation it would be appropriate for them to prescribe to an anxious patient, they called the DDU.
A request for a witness to fact report caused some uncertainties for a DDU member, who called the advice line for help.
Can a dental professional provide treatment to a child with only one parent's consent? One member turns to the DDU for advice.
A DDU member called for advice when they felt a request to remove all a patient's teeth wasn't in their best interest.
Assessing a patient's capacity and best interests led one member to seek the DDU's advice on finding a way forward.