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27 July 2022
Asking patients if they drink or smoke often forms an important part of a consultation and treatment plan - but it can feel intrusive.
14 July 2022
A practical guide to the statutory duty of candour and your obligations.
28 June 2022
The GDC's role is to protect patients and set standards of dental practice and conduct through statutory registration.
Handling complaints quickly and effectively is key to avoid the situation escalating.
22 June 2022
Patients and dental professionals may sometimes have different expectations about the outcome of treatment.
21 June 2022
A GDPR checklist for dental practices, including fundamental requirements to comply with data protection law.
15 June 2022
A properly composed written response is a crucial part of the overall complaints procedure.
6 June 2022
Complaints can be escalated to the ombudsman if a local resolution is unsuccessful.
19 May 2022
Effective risk management can help identify, prioritise and manage threats to patient safety.
22 April 2022
Everyone in the dental team has a role to play in contributing to good patient care, so it's important to know how to work together well.