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4 March 2022
Complaints arising from independent practice are handled similarly to those in the NHS, but there are some distinctions.
3 March 2022
Records are an essential part of patient care and can provide evidence if your standard of care is called into question.
2 March 2022
It's important to be up to date with best practice in data processing, information security and record retention.
Your quick guide on how to respond if the press take an interest in a complaint.
22 February 2022
Communication is a two-way process. Listening to patients and understanding their wishes and expectations is as important as talking to them about their care and treatment.
17 February 2022
Assessing dental patients' capacity to consent is a vital part of the treatment process. Here's what you need to know.
1 February 2022
Covering the basics of the NHS complaints procedure in Scotland.
Covering the basics of the NHS and social care complaints procedure in England.
25 January 2022
What you need to know about your GDC registration and keeping it up to date.
19 January 2022
Dental professionals need to be aware of a number of factors before making decisions on behalf of adults lacking capacity.