Complaints can happen at any time. But just because they're common, it doesn't make them any less concerning when you're on the receiving end.
In the latest issue of the DDU journal, one member takes us through their experience of receiving their first complaint, describing the effect it had, the lessons learned and how the DDU was able to offer support and guidance.
Also in this issue:
- Dental professionals and the Practitioner Health Service
- Understanding your indemnity
- British Women's Society of Implant Dentistry
...and much more.
Read the issue in full.
This page was correct at publication on 07/08/2020. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.