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Sometimes it’s invaluable to have the DDU’s expert advice and support. A member contacted us after receiving a claim which alleged they had caused hearing loss and tinnitus to a patient during a complex extraction.
The contents of a member’s clinical records are often central to investigations into any complaint, claim or GDC case brought against them, so making accurate and timely notes is of the utmost importance.
Caught between her duty of candour and her employer's instructions after a complaint from a patient, a DDU member called our advice line for help.
What do you need to consider when managing patients who plan to go abroad for treatment - or have returned after being treated overseas?
We helped answer a member's questions around continuing orthodontic treatment that had been started by another practitioner.
A member came to the DDU for advice and support when a patient became abusive towards practice staff.
When tempers boiled over after a patient disagreed with a treatment recommendation, the dentist involved asked the DDU to step in and advise.
Greta Barnes looks at recent claims involving periodontal disease, uncovering the main reasons behind them and what lessons dental professionals can learn.
A DDU member called our dento-legal helpline with a dilemma relating to one of her suppliers.