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Caught between her duty of candour and her employer's instructions after a complaint from a patient, a DDU member called our advice line for help.
What do you need to consider when managing patients who plan to go abroad for treatment - or have returned after being treated overseas?
We helped answer a member's questions around continuing orthodontic treatment that had been started by another practitioner.
A member came to the DDU for advice and support when a patient became abusive towards practice staff.
When tempers boiled over after a patient disagreed with a treatment recommendation, the dentist involved asked the DDU to step in and advise.
Greta Barnes looks at recent claims involving periodontal disease, uncovering the main reasons behind them and what lessons dental professionals can learn.
A DDU member called our dento-legal helpline with a dilemma relating to one of her suppliers.
Despite being something most clinicians might take for granted, laterality-based decisions can still cause confusion - as Prof. Gerry Gormley explains.
Handling an adverse incident properly can be a daunting task, so it pays to have a plan and know what steps to take.