Guidance and advice

With expert guidance from the DDU you can practise with confidence

Handling complaints about dental charges

Dental professionals are advised to ensure they understand the rules about which patients are exempt from NHS charges to avoid complaints.

Latest updates and advice

  • The DDU – on your side

    John Makin, Head of the DDU, introduces a special guide explaining how the DDU will be on your side throughout your career.

  • DDU journal summer 2018

    Complaints are common, and it's vital to know how to handle them professionally and appropriately.

See all latest updates