Guidance and advice

With expert guidance from the DDU you can practise with confidence

Handling complaints about dental charges

Dental professionals are advised to ensure they understand the rules about which patients are exempt from NHS charges to avoid complaints.

Latest updates and advice

  • DDU journal summer 2018

    Complaints are common, and it's vital to know how to handle them professionally and appropriately.

  • GDPR: five things you need to do now

    GDPR has now come into force, and the Information Governance Alliance (IGA) and the Information Commissioners Office (ICO) have published guidance - and will continue to do so - to clarify how it applies to healthcare organisations.

See all latest updates