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22 June 2022
Patients and dental professionals may sometimes have different expectations about the outcome of treatment.
21 June 2022
A GDPR checklist for dental practices, including fundamental requirements to comply with data protection law.
15 June 2022
A properly composed written response is a crucial part of the overall complaints procedure.
6 June 2022
Complaints can be escalated to the ombudsman if a local resolution is unsuccessful.
19 May 2022
Effective risk management can help identify, prioritise and manage threats to patient safety.
22 April 2022
Everyone in the dental team has a role to play in contributing to good patient care, so it's important to know how to work together well.
21 April 2022
Taking some time before you sign can help avoid professional disputes, which have the potential to disrupt the practice and affect patient care.
19 April 2022
Most dental professionals will receive a complaint from a patient at some time in their career, so understanding why they occur is vital.
6 April 2022
What you need to know about your duty to declare any cautions or convictions as a dental professional.
Clinical audits and peer reviews are central to effective quality assurance. They help make sure best practice is being followed, and highlight any improvements in providing care.