If you choose to customise the site it will help you to find the most relevant content for your needs. You will still be able to access all content on the site.
Don't have an account?
Click here to register
14 May 2020
Video conferencing and patient images can be helpful in remote consultations, but be aware of the dento-legal issues around receiving and storing them.
4 May 2020
Good interpersonal skills have never been more important for dental professionals.
For a claim for clinical negligence to be successful, the patient (claimant) must prove there was some failure by the dental professional...
It's important to advertise and promote your services in an ethical and lawful way.
24 January 2020
Communication is a two-way process. Listening to patients and understanding their wishes and expectations is as important as talking to them about their care and treatment.
10 January 2020
Wherever possible, it's best to try and resolve complaints at the local level. Here's what you need to know.
9 December 2019
Complaints can be escalated to the Parliamentary and Health Service Ombudsman if a local resolution is unsuccessful.
25 June 2019
A dento-legal report is more complex than a clinical report. Writing it correctly may minimise any requests to you for clarification.
9 January 2019
Covering the basics of the NHS and social care complaints procedure in England.
11 December 2018
There are specific principles and procedures surrounding young patients' consent to treatment.