6 May 2020
Length: 24:57
The DDU took part in FMCs first LIVE online core CPD event in April, which was watched by thousands of dental professionals in the UK.
John Makin discussed the importance of local resolution of complaints and your role in achieving this and Leo Briggs provided an overview to the principles of dental ethics and law for dental professionals.
John and Leo answered your key dento-legal questions which ranged from, "Can I refuse to treat a patient if I feel I cannot meet their expectations?" to, "Is it better to involve my dental defence organisation if a patient complains or try to handle the issue myself?"
See a recording of their responses below.
Recorded and produced by FMC.
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This page was correct at publication on 06/05/2020. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.