Guides

Facing a claim for clinical negligence can cause a lot of stress and worry, so it's important to know that support is available - and where to find it.

Man looking over documents at a desk
Acting as an expert witness

26 July 2021

Expert witnesses assist the court on matters that require particular expertise.

Prescribing, white pills on blue background
Patient Group Directions (PGDs)

26 July 2021

Understanding the essentials of Patient Group Directions – and how to use them.

Court
Acting as a professional witness

23 July 2021

Being involved in a court case as a professional witness involves reporting the facts of your professional dealings with a patient.

Neon sign offering perfect smile
Advertising your practice ethically

16 July 2021

It's important to advertise and promote your services in an ethical and lawful way.

Upset relative complaining on the phone
Responding to complaints from third parties

9 July 2021

Complaints can come directly from the patient, but sometimes a relative or third party will be the first to contact the surgery.

Dental instruments
Risk management in root canal treatment

5 July 2021

Recognise your technical limits when performing root canal treatment and be prepared to refer patients if necessary.

Five people in a waiting room
Quality assurance and patient safety

18 June 2021

Dental practices are expected to have a quality assurance system in place to monitor and, if necessary, improve services.

Dental professional asking a patient questions. This patient is sitting in a dentist chair.
Guide to consent to dental treatment

14 June 2021

You must seek consent before any investigation or treatment, and certain criteria must be fulfilled for consent from a patient to be valid.

Dentist working at computer
Dangers of autonotes in electronic records

4 June 2021

Using autonotes to record information in a patient's records can lead to an inaccurate account of the appointment.