Guides

Key in filing cabinet
Information governance in dental practices

20 August 2020

It's important to be up to date with best practice in data processing, information security and record retention.

Warehouse of records storage boxes
Retaining and destroying patient records

20 August 2020

Complaints and claims for clinical negligence can arise years after treatment. Without records, it may be difficult or impossible to defend them successfully.

Elderly man
Incapacity and the law in Scotland

24 July 2020

Guidance on treating adults who have or may have impaired capacity in Scotland.

dental chair
Tips for dental practices managing staff return to work

19 June 2020

The phased return to face-to-face care will mean a significant readjustment for many within the dental industry; for both employers and employees alike.

Stressed doctor at desk
Dentists' health and wellbeing: sources of support

27 May 2020

Dento-legal concerns can be extremely stressful for dental professionals at every level, but there are lots of places you can turn to for help if you need it.

Elderly woman looking at her reflection
Making decisions on behalf of adults lacking capacity

21 May 2020

Dental professionals need to be aware of a number of factors before making decisions on behalf of adults lacking capacity.

Remote consultation
Receiving and storing video footage from online consultations

14 May 2020

Video conferencing and patient images can be helpful in remote consultations, but be aware of the dento-legal issues around receiving and storing them.

Two colleagues talking
Communicating with colleagues

4 May 2020

Good interpersonal skills have never been more important for dental professionals.

Man reading letter by window
Proving clinical negligence

4 May 2020

For a claim for clinical negligence to be successful, the patient (claimant) must prove there was some failure by the dental professional...

Woman on the phone
Communicating effectively with patients

24 January 2020

Communication is a two-way process. Listening to patients and understanding their wishes and expectations is as important as talking to them about their care and treatment.