Guides

woman at dental consultation
Avoiding criticism over dental charges and exemptions

20 August 2018

Confusion about dental charges and NHS exemption are a common cause of complaint.

Tooth bleaching
Cosmetic treatments and dentistry

16 August 2018

Many dental practices now offer procedures intended to enhance patients' appearance and confidence, as well as safeguarding their oral health.

periodontal check
Prioritising periodontal checks

15 August 2018

Dental professionals have a critical role in monitoring patients' gum health at each check-up.

Healthcare professional in a meeting
Risk management for better patient safety

17 July 2018

Effective risk management can help identify, prioritise and manage threats to patient safety.

Dentists working together.
Clinical audit, peer review and CPD

16 July 2018

Clinical audit and peer review are central to effective quality assurance. They help make sure best practice is being followed, and highlight any improvements needed to address shortfalls in care provision.

Taking oath in court
Working with expert witnesses in clinical negligence claims

13 July 2018

The process of clinical negligence legal action depends mainly on opinions from independent expert witnesses.

duty of candour
Statutory duty of candour

12 July 2018

A practical guide that explains statutory duty of candour.

gavel legal concept
Defend or settle?

12 July 2018

The decision to defend a case or settle is taken with you.

Man reading letter
Dealing with the emotional impact of a claim

12 July 2018

Facing a claim for clinical negligence can cause a lot of stress and worry.

Man holding mobile phone
GDPR: Data subjects' rights

20 June 2018

GDPR makes data subjects' rights much more explicit. Here we explain your obligations.