Guides

Dentist speaking to patient
Seeking patient consent to disclose records

23 January 2018

Seeking patient consent to disclose any information about them is part of your legal and professional duty of confidentiality, and is key to your relationship of trust with your patient.

storage boxes
Retaining and destroying patient records

22 January 2018

Complaints and claims for clinical negligence can arise many years after treatment and, in the absence of records, it may be difficult or impossible to defend an allegation successfully.

Good record keeping
An introduction to good record keeping

22 January 2018

Records are an essential part of patient care and can provide evidence if your standard of care is called into question.

dental tools in close up
The dental regulatory environment

22 January 2018

The GDC's role is to protect patients and set high standards of dental practice and conduct through statutory registration.

Smiling dentist
Leading teams

22 January 2018

If you are a dental professional in charge of a team, the GDC expects you to demonstrate effective management and leadership skills.

Disclosing records to third parties

19 January 2018

There are many third parties who may request confidential patient information from dental professionals or with whom you may wish to share such information.

Padlock on circuit board
Releasing confidential information

19 January 2018

Before releasing information about a patient to a third party, you must obtain the patient's permission, save in exceptional circumstances.

Two colleagues talking
Communicating with colleagues

19 January 2018

Good interpersonal skills have never been more important for dental professionals.

Woman on phone on train
Communicating effectively with patients

18 January 2018

Communication is a two-way process.

dental surgery with poster in background
Written communication with patients

18 January 2018

The way that a practice communicates with patients through its website, marketing literature and other written information needs to make a positive impression.