Guides - The DDU
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Dento-legal helpline

0800 374 626

Guides

Your guide to the key legal aspects of tooth whitening

Dento-legal guide to communication

17 January 2014

Effective communication is one of the nine principles of good practice in the GDC's Standards for the Dental Team (2013). This makes business sense. Being able to establish a good professional relationship with patients not only means they are more likely to comply with oral health advice but also increases the likelihood they will recommend your dental practice to others. Dental professionals should be prepared to reflect on their verbal and written communication skills and take steps to improve them where necessary.

Dento-legal guide to complaints

17 January 2014

Even the most careful and competent dental professional is likely to receive a complaint about the quality of the service, care or treatment they have provided, at some point in their career.

Dento-legal guide to confidentiality

17 January 2014

Confidentiality is central to the relationship and trust between you and your patients. All information about patients acquired by any member of the dental team in their professional capacity is confidential and should be protected from unauthorised disclosure.

Dento-legal guide to consent

17 January 2014

It is a fundamental principle of good dental practice that patient consent or proper authority is obtained before any treatment starts or information about a patient is disclosed.

Dento-legal guide to records

17 January 2014

Dental records are an essential clinical tool for the dental professional.

Dento-legal guide to reports and court appearances

17 January 2014

As a dental professional, you may be asked to be a professional witness. In this capacity, you provide evidence about a patient who may be someone you have treated recently or some time ago.

Judge
Dento-legal guide to negligence and claims

17 January 2014

Every dental professional, however skillful, may experience an adverse incident that could result in a claim for clinical negligence.

Dento-legal guide to patient safety and quality assurance

17 January 2014

All members of the dental team have an ethical duty to put patient safety first. Quality assurance systems enable dental practices to monitor their services, ensuring care is provided in a safe environment and meets the needs of patients.

Dento-legal guide to team working

17 January 2014

Team working is a vital element in the effective provision of patient care by dentists and all categories of dental care professionals (DCPs)

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