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What you need to send the DDU if you've had a complaint made against you
20 August 2018
Using templates to record information in a patient's notes can lead to an inaccurate account of the appointment.
Confusion about dental charges and NHS exemption are a common cause of complaint.
16 August 2018
Many dental practices now offer procedures intended to enhance patients' appearance and confidence, as well as safeguarding their oral health.
15 August 2018
Dental professionals need to understand the risks posed by social media.
Dental professionals have a critical role in monitoring patients' gum health at each check-up.
18 July 2018
Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.
17 July 2018
While it is impossible to eliminate the inherent risks of providing dental treatment, it is in everyone's best interest that dental professionals carry out effective risk management to identify, prioritise and manage all significant threats to patient safety.
16 July 2018
Clinical audit and peer review are central to effective quality assurance. They help make sure that best practice is being followed, and highlight any improvements needed to address shortfalls in care provision.
Dental practices are expected to have a quality assurance system in place to monitor and, if necessary, improve services.
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