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Complaints can come directly from the patient, but sometimes a relative or other third party will contact the surgery first.
27 January 2023
Data protection law imposes a legal duty on those responsible for personal data to store it securely and protect it from unauthorised or unlawful processing.
20 January 2023
Advising patients about direct-to-consumer orthodontics
16 January 2023
If you're a dental professional in charge of a team, the GDC expects you to demonstrate effective management and leadership skills.
It's important to be aware of the legal and ethical implications of having CCTV in your dental practice.
Patients have a right to access their records under data protection law.
5 January 2023
Understanding how clinical negligence claims can be brought is important in knowing how to deal with them appropriately.
15 December 2022
Although it's not common, if you're ever being investigated by the police it's important to know your rights, obligations and where to turn for help.
6 December 2022
Patients may give consent, but they may also refuse or restrict it.
29 November 2022
Explaining the process of how we defend claims against members, and the circumstances when we might settle.