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Your guide to the key legal aspects of tooth whitening
17 January 2014
Effective communication is one of the nine principles of good practice in the GDC's Standards for the Dental Team (2013). This makes business sense. Being able to establish a good professional relationship with patients not only means they are more likely to comply with oral health advice but also increases the likelihood they will recommend your dental practice to others. Dental professionals should be prepared to reflect on their verbal and written communication skills and take steps to improve them where necessary.
Even the most careful and competent dental professional is likely to receive a complaint about the quality of the service, care or treatment they have provided, at some point in their career.
Confidentiality is central to the relationship and trust between you and your patients. All information about patients acquired by any member of the dental team in their professional capacity is confidential and should be protected from unauthorised disclosure.
It is a fundamental principle of good dental practice that patient consent or proper authority is obtained before any treatment starts or information about a patient is disclosed.
Dental records are an essential clinical tool for the dental professional.
As a dental professional, you may be asked to be a professional witness. In this capacity, you provide evidence about a patient who may be someone you have treated recently or some time ago.
Every dental professional, however skillful, may experience an adverse incident that could result in a claim for clinical negligence.
All members of the dental team have an ethical duty to put patient safety first. Quality assurance systems enable dental practices to monitor their services, ensuring care is provided in a safe environment and meets the needs of patients.
Team working is a vital element in the effective provision of patient care by dentists and all categories of dental care professionals (DCPs)
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© 2017 The DDU
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