Guides

Using templates to record information in a patient's notes can lead to an inaccurate account of the appointment.

woman at dental consultation
Avoiding criticism over dental charges and exemptions

20 August 2018

Confusion about dental charges and NHS exemption are a common cause of complaint.

Tooth bleaching
Cosmetic treatments and dentistry

16 August 2018

Many dental practices now offer procedures intended to enhance patients' appearance and confidence, as well as safeguarding their oral health.

social media
The golden rules of social media

15 August 2018

Dental professionals need to understand the risks posed by social media.

periodontal check
Prioritising periodontal checks

15 August 2018

Dental professionals have a critical role in monitoring patients' gum health at each check-up.

Dental team
Listening to patients, staff and dealing with feedback

18 July 2018

Patients and other members of the dental team can be a good source of feedback on the quality of dental care and treatment provided by the practice.

Discussing during a meeting
Risk management for better patient safety

17 July 2018

While it is impossible to eliminate the inherent risks of providing dental treatment, it is in everyone's best interest that dental professionals carry out effective risk management to identify, prioritise and manage all significant threats to patient safety.

Dentists working together.
Clinical audit, peer review and CPD

16 July 2018

Clinical audit and peer review are central to effective quality assurance. They help make sure that best practice is being followed, and highlight any improvements needed to address shortfalls in care provision.

Waiting room
Quality assurance and patient safety

16 July 2018

Dental practices are expected to have a quality assurance system in place to monitor and, if necessary, improve services.

Taking oath in court
Working with expert witnesses in clinical negligence claims

13 July 2018

The process of clinical negligence legal action depends mainly on opinions from independent expert witnesses.